Locations

Order online or find Culture Craft Kombucha at any of our partner Restaurants or Retail locations.

FAQ

Read our FAQ below to answer your general questions. Don't see an answer contact us.

COVID

What are your Covid safety measures?

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Masks are recommended for those not fully vaccinated while visiting the brewery

We will continue to sanitize all surfaces regularly and staff will continue to wear masks until such time as this pandemic is over

ORDERING

How do I order?

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Check out and pay online. Online orders are ready for Pickup in 48hrs. Delivery is offered once a week** on Friday to Vancouver, North Vancouver and West Vancouver. If you are outside of Vancouver a flat delivery fee of $20 and you will get your order within 48hrs. Delivery to: Burnaby, Delta, Langley, New Westminster, Port Coquitlam, Richmond, Surrey, White Rock. You will receive an email when your order is on its way.

**Might be delivered before Friday

Can I just drop into the shop?

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Our facility is a shared production kitchen so we only allow visitors by appointment. If you call 1 hour ahead we can generally arrange an appointment for you.

Payment

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All orders must be placed and paid online.

PICKUP & DELIVERY

Pickup

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Online Orders will receive an email titled "Order #(your order number) is placed" within 48hrs of your order being placed. This email will detail your pickup date and time. You will receive a confirmation email when your order is ready for pickup. Do not try to pickup your order before you receive this confirmation email.

Late unclaimed orders

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Due to our limited space, orders will be held for 24 hrs

Delivery

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Delivery is offered once a week** on Friday to Vancouver, North Vancouver and West Vancouver. If you are outside of Vancouver a flat delivery fee of $20 and you will get your order within 48hrs. Delivery to: Burnaby, Delta, Langley, New Westminster, Port Coquitlam, Richmond, Surrey, White Rock. Your order must be placed 48hrs before the delivery day to be part of that week’s delivery runs. You will receive an email when your order is on its way.

If you are in a house, we will knock and leave at the door if there's no answer.

If you are in an apartment, please leave your buzzer number in the Delivery Instructions box for Local Delivery. If you can’t buzz us into your apartment remotely please make sure you are home to receive your delivery. We will send you an email letting you know your delivery is on its way, please be home between 9-5pm to receive your delivery. We will buzz you, if there is no answer we will take your order back to our facility for pickup.

If you are still in BC but outside the cities listed above contact us we have limited options for delivery outside the Greater Vancouver Area.

**Sometimes Vancouver, North Vancouver and West Vancouver might be delivered before the following Friday. At the latest they will be delivered by the following Friday.

PRODUCT CARE

Product care is simple!

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Keep Refrigerated. Caps can be twisted off. Do not use a bottle opener. Do not shake.

My kombucha was left out of the refrigerated overnight can I still drink it?

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Yes, Kombucha left out of the fridge is safe to drink if left unrefrigerated. After 72 hours the kombucha may become increasingly carbonated and might burst its cap.

I have a food allergy can I have your kombucha?

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Our production equipment is used solely by us and is sanitized after every use. We are Gluten Free, Dairy Free, GMO free, Nut Free You can see a list of the ingredients in each flavour on the flavours product page.